IS grad student Haesoo Kim and PIs Natalie Bazarova and Qian Yang study the use of chatbots in cyberbullying bystander education.

Chatbots for cyberbullying bystander education

This study focuses on developing a chatbot system designed to support learners in becoming effective upstanders in cyberbullying situations. We explore what barriers bystanders often face in the intervention process, and build upon these findings to provide effective persuasion strategies and practical advice to train bystanders into standing up against online harassment. By developing such educational tools and programs, we aim to create a tool that enhances users confidence and ability to address cyberbullying by leveraging the flexibility and utility of large language models, contributing to a safer and more supportive online environment.

 Collaborators: Haesoo Kim, Natalie Bazarova, Qian Yang.